Home > FileVault 2, Mac administration, macOS, Virtualization, VMware > Mouse doesn’t move at FileVault login screen in VMware Fusion macOS Mojave VMs

Mouse doesn’t move at FileVault login screen in VMware Fusion macOS Mojave VMs

As part of working with FileVault on macOS Mojave, I’ve been using VMs running in VMware Fusion 11.x for testing. As part of that, I’ve seen a problem where the mouse doesn’t move when the VM has booted to the FileVault login screen. The keyboard responds and arrow keys can be used to select users, but the mouse itself is immovable and does not respond.

Screen Shot 2019 02 14 at 8 29 34 PM

After some research, I ran across someone who had the same issue and found a workaround. For more details, please see below the jump.

By default, VMware Fusion 11.02 sets up VMs to use Hardware Version 16, which is the latest available.

Screen Shot 2019 02 14 at 8 53 13 PM

Downgrading to Hardware Version 14 allows the mouse to move at the FileVault login screen again.

Screen Shot 2019 02 14 at 8 53 18 PM

To downgrade hardware versions for your VM, please use the procedure shown below.

  1. Shut down the VM.
  2. Open the VM’s Settings window.
  3. Select Compatibility
  4. Click the arrow for Advanced options
  5. Click on the Use Hardware Version: drop-down menu and select 14.
  6. Click the Apply button.
  7. Close the VM’s Settings window.
  8. Start the VM.

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The mouse should now move at the FileVault login window.

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  1. Mark Patterson
    February 15, 2019 at 3:51 pm

    I had this same problem and spent a lot of time working with VMWare on the problem. They finally came up with the same workaround you posted here. Anyone who has this problem with Fusion should contact VMWare and let them know they need to fix it. They told me they wouldn’t do anything to fix the bug until they heard from more people.

    Mark

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