email: rtrouton at gmail dot com
alternate email: rtrouton at yahoo dot com

  1. Scott F
    April 10, 2012 at 2:44 pm

    Just wanted to say, you have some really cool stuff up on here! Much kudos to you – wish I had the time to do research and testing in my line of work!

  2. Mykal Robinson
    June 19, 2012 at 8:44 pm

    Hello i wanted to know if i could have the applescript for Binding an active directory for OSX lion 10.7 I have a script but it doesn’t finish executing because its out of date.

  3. Brian
    July 18, 2012 at 10:32 pm

    Great blog, very very informative …Would really love a copy of your email script for osx server … due to apple pulling the plug on dot.mac ! would love to get a copy as it sounds exactly what i need to help me with my new server (10.6)
    the file was here >
    any help would be great

  4. Gary Simon
    August 22, 2012 at 11:07 pm

    Hey Rich,

    You got some really good info here. You are helping save me some time by figuring this stuff out before I need to take the time to figure it out myself. Good job!

  5. Abraham
    October 16, 2012 at 6:52 pm

    Hello Rich,

    I wanted to see if I could get a hold of you outside this blog to pick your brain on a few things. I’ve listed my email so if you have time, please contact me.

    Thank you,

    • Abraham
      October 16, 2012 at 6:53 pm

      never mind…I see the email address.

  6. October 25, 2012 at 7:58 pm

    Hi Rich,
    Just wanted to say that your site has been very helpful in our recent Filevault2 rollout. Thanks again. d

    Do you perchance have a good way to monitor filevault status on a number of machines in a central manner? We have a couple hundred active directory laptops that are enrolled in profile manager on a mountain lion server but there appears to be no way to enforce FileVault or monitor its status there. I was thinking of cron-ing up an fdsetup command and capturing the results via REST endpoint. Thoughts?


  7. Maheish
    February 4, 2014 at 4:26 am

    Hi, I have Java 7 Update 51 and recently updated to OS X 10.9.1 and Safari 7.0.1, After i updated Safari, when i connect to vpn, internet is blocked. When i sign out in Network Connect, internet works. I have used your blog configure Network connect to be connected using Java 7 Update 51. Please help me on this. I am not able to downgrade my version of safari too.

  8. Michael
    March 18, 2014 at 5:41 pm

    We have some people in our org that have encrypted their Macs with FV2 using an individual key. Is there a way we can add our key as well?

  9. C.V. Wong
    July 22, 2014 at 2:11 pm

    I have been follow your blog quite awhile, your blog has help me a lot in deploying Mac environment in my work place. Currently I’m in education industries, in Malaysia.

  10. March 2, 2015 at 1:31 pm

    Great articles, do you have anything on when a Mac gets the progress bar at login and is slow to boot on restart or startup? All I have found is it maybe issues with permissions and using disk utility to try and resolve. I find that is not doing such a great job of resolving.

  11. Clairemd
    May 26, 2015 at 4:07 am

    Will installing a new copy of mac os x give me a clean state of my mac? I lost filevault 2 recovery key and admin password. I have back up of my files and Im ok with them being erased.

  12. FriedDylan
    October 4, 2016 at 9:01 pm

    Hello, going back to a previous writing one Packaging your App Store apps in to a .pkg by using ln to link it while it’s downloading. I found that in Sierra I can no longer enable the Debug menu. Is it hidden or gone?

  13. Brian Martin
    December 15, 2017 at 9:25 pm

    Rich, a small challenge I’m trying to solve…

    I am hoping to use a NetInstall image of Install macOS High to function as my “source to get my OS from”. That’s easy. I also plan on using DEPfor my Mac fleet. Equally easy and predictable. I’ve setup a DEP prestage in Jamf Pro 10 that suppresses most Setup Assistant screens. I’ve built a package (using Greg Neagle’s python script) that installs an automatically logged in user and I can successfully have Jamf Pro kick that on using an enrollmentcomplete triggered policy. What I cannot seem to do is successfully suppress the language and keyboard selection portions of the Setup Assistant while keeping the DEP portions.

    I have tried traditional ideas such as ‘touch /private/var/db/.AppleSetupDone’ but that causes the Mac to just bypass the Setup Assistant altogether and not complete the DEP enrollment process.

    If I can figure out this challenge I will have nearly built an automated workflow in Jamf Pro to use DEP and reprovision lab computers.

    I either need to suppress those Setup Assistant screens OR find some other way outside the Setup Assistant to invoke a DEP enrollment. Both seem difficult and I find myself wondering how you’d approach such a pickle.

    Kind regards,
    Brian Martin (aka blackholemac on JamfNation)

  14. June 10, 2018 at 1:41 pm

    Thank you for all of your wonderful postings. I appreciate your efforts and your sharing. This is invaluable information!

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