Archive for August, 2020

Speaking at Jamf Nation User Conference 2020

August 27, 2020 Leave a comment

I’ll be speaking about how SAP transitioned to an at-home workforce this year at Jamf Nation User Conference 2020, which is being held online from September 29th – October 1st, 2020. For those interested, my talk will be on Tuesday, September 29th from 12:30pm – 1:00pm CDT.

For a description of what I’ll be talking about, please see the SAP in the Haus – How SAP transitioned its global workforce to working from home session description. You can see the whole list of JNUC sessions here on the Sessions page.

If you haven’t already signed up, the conference is free and there’s still time to register. You can do that via the link below:

Running recoverydiagnose in macOS Recovery

August 6, 2020 1 comment

Most Mac admins, especially those who file bug reports or who work with AppleCare Enterprise, are familiar with running the sysdiagnose tool to gather diagnostic information about a Mac they’re working on. Running sysdiagnose will trigger a large number of macOS’s performance and problem tracing tools and use their reports to assemble what amounts to a snapshot of your Mac’s complete state at the time you ran the sysdiagnose tool, which can be very useful to developers trying to trace down why a particular problem is occurring.

However, this tool only applies to a Mac’s regular OS. What if the problem you’re seeing is in the macOS Recovery environment? In that case, you can run the recoverydiagnose tool in macOS Recovery to gather similar data specifically for macOS Recovery-related problems. For more details, please see below the jump.

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