Archive for the ‘Documentation’ Category

WWDC 2019 notes

June 4, 2019 Leave a comment

This week, I’m out in San Jose, California as an attendee of Apple’s WWDC 2019 conference. As part of this, I’m taking notes during the labs and sessions. Due to wanting to stay on the right side of Apple’s NDA, I’ve been posting my notes to Apple’s developer forums rather than to here.

To make it easier for Mac admins to access them, I’ve set up a post in the forums where I’ve linking the various forum posts with my notes. It’s available via the link below:

Categories: Documentation, WWDC 2019

Session videos now available from Penn State MacAdmins Conference 2018

July 29, 2018 Leave a comment

The good folks at Penn State have begun posting the session videos from the Penn State MacAdmins Conference 2018. The sessions slides and currently-available videos are all accessible from the Penn State MacAdmins’ Resources page at the link below:

As all the session videos have been posted to YouTube , I’ve linked my Providing the best Mac experience possible from the Mac CoE team with ❤️ session here:

The Escaping the Tech Whisperer Trap session I co-hosted with Nikki Lewandowski is linked here:

Slides from the “Escaping the ‘Tech Whisperer’ Trap” session at Penn State MacAdmins 2018

July 11, 2018 Leave a comment

For those who want a copy of the documentation talk given by myself and my colleague Nikki Lewandowski at the Penn State MacAdmins 2018 conference, here is a link to the slides in Keynote format.

Keynote slides:

Session videos from JAMF Nation User Conference 2016 now available

November 4, 2016 Leave a comment

Jamf has posted the session videos for from JAMF Nation User Conference 2016, including the video for my documentation session.

For those interested, all of the the JNUC 2016 session videos are available on YouTube. For convenience, I’ve linked my session here.

Slides from the documentation session at JAMF Nation User Conference 2016

October 20, 2016 1 comment

For those who wanted a copy of my documentation talk at at JAMF Nation User Conference 2016, here are links to the slides in PDF and Keynote format.


Keynote –

Documentation session at JAMF Nation User Conference 2016

October 11, 2016 Leave a comment

I’ll be speaking about how to various ways to document your Casper Suite and other IT needs at JAMF Nation User Conference 2016, which is being held from October 18th – 20th, 2016 in Minneapolis, MN. For those interested, my talk will be on Thursday, October 20th.

For a description of what I’ll be talking about, please see the Preparing for the Road Ahead: Documenting Your Casper Suite Setup session description. You can see the whole list of JNUC sessions here on the Sessions page.

Opening Microsoft Works files on a Mac

September 1, 2016 5 comments

A colleague recently asked for assistance with opening a particular document, which was created using Microsoft Works. Microsoft Works had a long run as a lower-cost alternative to Microsoft’s Office for Microsoft Windows and MS-DOS, and was available in one version or another for about twenty years between 1988 and 2008. As a consequence, a number of older PCs still have it installed and Mac users will occasionally receive Works documents. Unfortunately, Microsoft Works was not ported to the Mac so it can be difficult to open these files.

After talking with my colleague and researching this issue, I found two ways (one is free, the other is using a paid application) to open Microsoft Works files. For more details, see below the jump.

Read more…

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