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Joining Apple’s AppleSeed testing program

July 12, 2018 Leave a comment

In addition to Apple’s Developer Connection program for developers, Apple also has a program called AppleSeed for IT, which is geared towards working with enterprise customers to help them test new Apple software.

During recent conversations about AppleSeed for IT, I was told that it was better for AppleSeed members to submit bug reports and feature requests through AppleSeed’s Feedback Assistant. This would be in place of sending those bug reports and feature requests through Apple’s regular bug reporting at bugreport.apple.com.

Why? Two reasons:

  1. Bug reports and feature requests sent through AppleSeed’s Feedback Assistant are routed to a dedicated queue for IT.
  2. There’s a smaller absolute number of items being sent through AppleSeed’s Feedback Assistant, which means that there’s less communication volume for Apple to sort through to get to your issue.

How to join AppleSeed for IT

There’s no cost to join AppleSeed for IT and you will not be asked to pay for anything, but you do need to be invited by Apple. This takes the form of an invitation code that you must provide when registering for AppleSeed.

If your company, school or institution has purchased an AppleCare Preferred, AppleCare Alliance and AppleCare Enterprise support plan, you should be given an opportunity to enroll into AppleSeed. If you haven’t been asked already, contact the Apple rep for your support plan and request an invitation.

What if your shop hasn’t purchased an AppleCare support plan? You are still able to request an invitation. To do so, use the following procedure:

  1. Log into the MacAdmins Slack. If you’re not familiar with the MacAdmins Slack, please see this post by my colleague Armin Briegel.
  2. Go to the #appleseed channel.
  3. Politely ask how you can get an invitation to join AppleSeed.

Note:

One thing that’s important to know is that discussions about AppleSeed-provided software should not take place in the #appleseed channel. The reason is that AppleSeed software is covered by Apple’s NDA for AppleSeed, where participants in the program agree not to publicly discuss the software or their experiences with it.

 

Categories: AppleSeed, Slack
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