Home > Mac administration, Office 2011 > Accepted meeting requests in Outlook showing as new meeting invitations on other devices

Accepted meeting requests in Outlook showing as new meeting invitations on other devices

One of my users was having a problem with meeting invites on his iPhone and iPad, where he would accept a meeting in Outlook 2011 and the meeting would show up afterwards as a new invite on his iDevices. He’d accept it there and it would be fine for a while, until he went to check something about the meeting in Outlook. At that point, his iDevices would again get a new meeting request for the already-accepted meeting that he had just looked at.

After a lot of re-accepted meetings and frustration, a solution was finally found. See below the jump for details.

The issue was that Exchange was set to automatically put new meeting requests with a status of Tentative onto his calendar. For some reason, just accessing the meeting entry on the calendar was triggering Exchange to mark the entry as a new meeting invite and update his iDevices.

The fix was to stop that automatic processing from happening. Here’s how to do it:

1. Log into Outlook Web Access

2. At the top right corner of the browser window, click Options and select See All Options…

Screen Shot 2014-01-15 at 1.01.36 PM

3. Select Settings in the left menu, then click on the Calendar icon.

4. Uncheck Automatically place new meeting requests on my calendar, marked Tentative.

Screen Shot 2014-01-15 at 12.58.11 PM

5. Click Save at the bottom of the page.

Screen Shot 2014-01-15 at 1.03.41 PM

Once this was done, the recurring new meeting request behavior stopped.

  1. eric
    February 20, 2014 at 6:31 pm

    this is awesome thanks

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: